Support coordination helps families make sense of their NDIS plan and put it into action, connecting your child with the right therapists and services. This guide explains what to expect, how funding works, and how to choose the right coordinator in Ballarat. It features local providers including Auxilia Health, Australia Disability Services, Selective Support, Inspire Support and National 360.
Auxilia Health offers psychological therapy, support coordination, and behaviour intervention services, NDIS registered, with face-to-face and telehealth options available Australia-wide. Also serves DVA, ADF, and TAC clients with no gap payments.
General NDIS disability service provider in Ballarat offering support coordination, behaviour support, and allied health services; no paediatric-specific details, ages, telehealth, or waitlist information explicitly stated.
NDIS provider offering support coordination, psychosocial recovery coaching, and allied health services including physiotherapy, occupational therapy, speech pathology, psychology, and dietetics. No specific ages, telehealth, or waitlist details mentioned.
Inspire Support is a registered NDIS provider in the Grampians region offering support coordination, community access, centre-based group activities, self-care, and personal domestic support services. No specific ages, therapy disciplines, telehealth, or waitlist details are mentioned.
National 360 Ballarat clinic offering appointment-based paediatric allied health services in Ballarat Central, VIC. Location details, hours (Mon-Fri 8:30am-5pm) and contact information provided; no explicit details on ages, NDIS registration, telehealth or waitlists found in text.
Support coordination is a service funded through the NDIS to help you understand and use your child's plan. A support coordinator doesn't provide therapy themselves — instead, they help you find and connect with the right providers, understand your funding, and make sure the supports in your plan actually get delivered.
For families of children with disability or developmental needs, this can mean:
There are three levels: Support Connection (lighter-touch), Coordination of Supports (the most common), and Specialist Support Coordination (for more complex situations). Your child's plan will specify which level, if any, has been funded.
Support coordination is written into an NDIS plan by the planner, so not every child will have it funded. Families often benefit when:
Support coordination can be included in plans for children of any age, from early childhood right through to adolescence. For children under 9, the NDIS Early Childhood Approach may apply, and an Early Childhood partner can sometimes provide similar connection support. If your child is older or has a plan that includes support coordination funding, a dedicated coordinator can be a big help.
Your first meeting with a support coordinator is usually about getting to know your family and your child's goals. Expect to:
Many coordinators offer this first meeting in person, over the phone, or via telehealth. There's no medical assessment involved — the focus is practical and planning-based.
Support coordination is funded under the Capacity Building budget of an NDIS plan, specifically the "Support Coordination" line item. If it's in your child's plan, it's paid for from that allocated funding — you generally don't pay out of pocket.
The NDIS sets price caps for support coordination each year in the NDIS Pricing Arrangements. As a general guide, hourly rates in Australia typically fall within these ranges:
These figures are indicative only and change over time — always check the current NDIS price guide and confirm rates directly with the provider before signing an agreement. A good coordinator will tell you how they plan to use your funded hours so it lasts the plan period.
Ballarat has a growing number of coordinators. When comparing providers such as Auxilia Health (Redan), Australia Disability Services and Selective Support (both Ballarat Central), Inspire Support (Bakery Hill) and National 360 (Ballarat Central), consider:
If your coordinator refers you to therapists, check those professionals' credentials too — speech pathologists through Speech Pathology Australia, occupational therapists through Occupational Therapy Australia and AHPRA, and psychologists through AHPRA.
Or read the full support coordination guide, or browse all Ballarat providers.
If support coordination is included in your child's NDIS plan under the Capacity Building budget, it's paid from that funding rather than out of pocket. If it isn't in the plan, you'd need to discuss adding it at a plan review. Check your plan or ask a coordinator to explain what's funded.
Support coordination helps you find, connect with and organise the right services and understand your plan. Plan management is a separate service that handles the financial side — paying provider invoices and tracking your budget. Some families have both, and each is funded separately in the plan.
It depends on how your child's plan is managed. NDIA-managed plans must use registered NDIS providers. Plan-managed and self-managed families can use registered or unregistered providers. Always confirm a provider's registration status before signing a service agreement.
Waitlists vary between providers and over time, so we don't list specific times here. Contact providers directly and ask how soon they can start and how many hours they have capacity to offer your family before you commit.
Many coordinators offer phone or video check-ins alongside in-person meetings, which can suit busy families or those living outside central Ballarat. Ask each provider whether they offer telehealth and how they prefer to communicate.