Support coordination helps families turn an NDIS plan into real, working supports for their child. If you're feeling overwhelmed by paperwork, service agreements and provider searches, a good support coordinator can take a lot of the load off. This page features Central Coast providers and explains how to choose the right fit for your family.
Mobile occupational therapy provider across Upper North Shore and Central Coast NSW, serving all ages. Offers functional capacity assessments, home modifications, ADLs, assistive technology, SIL/SDA assessments, and telehealth. Supports NDIS (self/plan managed), Home Care Package, Medicare, and private clients.
Living Strength Care is a registered NDIS provider serving Sydney metro and NSW Central Coast, offering occupational therapy, physiotherapy, behavioural support, support coordination, and allied health assistance, with home and community visits available.
NDIS registered provider (self, plan, or agency managed) on the NSW Central Coast offering Support Coordination and Specialist Support Coordination services. AHPRA registered. No specific therapy types, telehealth, or waitlist details mentioned.
Support coordination is a capacity-building support funded under the NDIS. A support coordinator helps you understand your child's plan, find and connect with the right providers, negotiate service agreements, and make sure your funding is being used well over the life of the plan.
For children, this often means coordinating a mix of therapies (like speech pathology, occupational therapy or psychology), liaising with early childhood partners, and helping the family work through school supports, equipment requests and community access. A coordinator doesn't deliver the therapy themselves — they help you build the team around your child and keep everything on track.
There are generally three levels: Support Connection (short-term help to understand and use your plan), Support Coordination (help to build capacity and connect supports), and Specialist Support Coordination (for more complex situations, often involving multiple services or higher risk). Your child's plan will specify which level, if any, has been funded.
Support coordination isn't automatically included in every plan, but it can be very helpful when:
Support coordination can be included in plans for children of any age, from early childhood through to adolescence. For children under 9, families often work with an early childhood partner first, and support coordination may be added where the situation is more complex. For older children and teens, coordinators can also help with transitions such as changing schools or planning for adult services later on.
Your first meeting is usually a getting-to-know-you conversation. Expect the coordinator to:
By the end, you should have a clear sense of the next steps — such as sourcing providers, booking assessments or setting up service agreements. Meetings can happen in your home, at a clinic, over the phone or by telehealth (video), which is handy for busy families or those in outer parts of the Central Coast.
Support coordination is funded from the Capacity Building — Support Coordination budget in your child's plan. It is a separate line from therapy funding, so using a coordinator won't eat into your child's therapy hours.
The NDIS sets price caps for support coordination, which are updated each year in the NDIS Pricing Arrangements. As a general guide, hourly rates typically fall in the range of roughly $100–$190 per hour, depending on the level of coordination (Support Coordination vs Specialist Support Coordination). These are general ranges only — always check the current NDIS price caps and confirm rates directly with the provider, as pricing changes over time.
Because coordinators bill for their time, it's worth asking how they track hours and how they'll help you make the funding last across the plan period.
When comparing providers such as Ascent Living Therapy (Gosford), Living Strength Care (Gosford) and Platinum Psychology & Consulting Pty Ltd (Erina), consider:
Taking a little time to ask these questions upfront helps you find a coordinator who genuinely fits your family and gives your child's plan the best chance of success.
Or read the full support coordination guide, or browse all Central Coast providers.
No. It must be specifically funded in the plan under Capacity Building — Support Coordination. If it isn't included and you feel your family would benefit, you can raise this at your next plan review or with your early childhood partner or planner.
No. Support coordination comes from a separate Capacity Building line, so it doesn't draw from your child's therapy budgets. The coordinator bills against their own funded hours.
As a general guide, hourly rates typically range from around $100–$190 depending on the level of coordination. The NDIS sets annual price caps, so always check the current NDIS Pricing Arrangements and confirm rates with the provider, as pricing changes over time.
Yes, many coordinators offer phone or video contact alongside in-person meetings. This can be convenient for busy families or those living in outer parts of the Central Coast. Ask each provider what they offer.
Confirm whether they're a registered NDIS provider and ask about their coordinators' backgrounds. If they hold allied health qualifications, you can verify registration through Speech Pathology Australia, AHPRA or Occupational Therapy Australia, depending on their profession.