Support coordination helps families make sense of an NDIS plan and turn it into real, working supports for their child. This guide explains what support coordination involves, how it's funded, and how to choose a provider in Hobart — and it features local options including Beanies Family Support, Optimum Health Solutions (Mornington and Moonah), Better Rehab Hobart and StGiles Hobart.
Huonville, TAS-based family support service offering Speech Therapy, Occupational Therapy, and NDIS Support Coordination, plus support work and counselling. Services available in-person and via telehealth/Zoom. Current waitlist: therapy 4–6 weeks, support work 1–2 weeks.
Registered NDIS provider in Mornington, TAS offering Physiotherapy, Occupational Therapy, Speech Pathology, Exercise Physiology, Positive Behaviour Support, Dietetics, and Early Childhood Intervention. Telehealth available for most services. Serves NDIS, Medicare, and private clients across nearby Eastern Shore suburbs.
Registered NDIS provider in Moonah, TAS offering Physiotherapy, Occupational Therapy, Speech Pathology, Positive Behaviour Support, Dietetics, and Early Childhood Intervention. Telehealth available for most services. Serves Greater Hobart; appointment availability varies by practitioner.
Better Rehab Hobart (Rosny Park, TAS) is a registered NDIS provider offering occupational therapy and speech pathology across Greater Hobart. Services available in-clinic, at-home, out-in-public, and via telehealth. Open to NDIS participants and private-paying clients; no waitlist mentioned.
St.Giles is a registered NDIS provider in Tasmania offering statewide allied health and disability services for adults and children, including NDIS plan management and support coordination. Specific therapy types, telehealth availability, and waitlists are not detailed on this page.
Support coordination is help to understand and put your child's NDIS plan into action. A support coordinator works alongside your family to connect you with therapists and services, explain how your funding categories work, and make sure your child's plan is being used effectively. For families new to the NDIS, this can take a lot of pressure off — especially when you're juggling appointments, waitlists and paperwork.
There are generally three levels of support coordination under the NDIS:
A good coordinator doesn't just book services — they help build your skills so you feel more capable of managing things over time.
Support coordination is often useful when:
If you feel confident managing your child's plan yourself, you may not need this support — and that's fine too.
Support coordination is available to NDIS participants of any age, including young children in the early childhood approach (generally under 9) and older children and teens. For very young children, families often work with an early childhood partner first, and support coordination may be included in a plan where the situation is more involved.
Your first meeting is usually a chance for the coordinator to get to know your child and family, and to go through your NDIS plan in detail. Expect them to:
Many coordinators offer this first session in person, by phone or via telehealth, which can be handy for families in outer Hobart or regional areas like the Huon Valley.
Support coordination is funded under the Capacity Building — Support Coordination budget in your child's NDIS plan. If it's funded there, it doesn't come out of your therapy budgets.
The NDIS sets price caps for support coordination, and rates differ by level (Support Connection, Support Coordination and Specialist Support Coordination attract different hourly caps). As a general guide, support coordination in Australia is billed by the hour, with Specialist Support Coordination charged at a higher rate. Because caps change with each NDIS Pricing Arrangements update, always confirm current rates and never assume — ask the provider to explain how they bill and roughly how many hours your funding covers.
If support coordination isn't in your child's current plan, you can request it be considered at a review.
When comparing coordinators, look at:
This page features several Hobart-area providers — Beanies Family Support in Huonville, Optimum Health Solutions in Mornington and Moonah, Better Rehab in Rosny Park, and StGiles in Lenah Valley — so you can compare locations and reviews.
Taking a little time to ask these questions upfront helps you find a coordinator who's the right fit for your family.
Or read the full support coordination guide, or browse all Hobart providers.
No. Plan management handles the financial side — paying provider invoices and tracking your budget. Support coordination is about connecting your child with services and helping you use the plan. Some families have both funded in their child's NDIS plan.
Look under the Capacity Building section of your NDIS plan for a 'Support Coordination' line. If it isn't there and you feel you'd benefit, you can raise it at your next plan review and explain why it would help.
If support coordination is funded in your child's plan, it's paid from that budget rather than from your own money. The NDIS sets price caps for these services, so ask your provider to confirm current rates and how many hours your funding covers.
Many providers offer phone or video contact alongside in-person meetings, which can be helpful for families in outer suburbs or regional areas like the Huon Valley. Ask each provider what they offer before you sign up.
Waitlists vary between providers and over time, so we can't give a set figure. Contact the providers listed on this page directly and ask how soon they can start and how quickly they respond to enquiries.