Support coordination helps families make sense of an NDIS plan and turn it into real, working supports for their child. This guide explains what support coordination involves, when it might help, and how to choose a provider on the Sunshine Coast — and it features several local services listed on this page.
Sunshine Coast-based neurological rehab provider serving ages 2–102 with disabilities, brain injury, stroke, MS and mental health conditions. Offers physiotherapy, occupational therapy, exercise physiology and allied health assistance via home visits and a Buderim clinic, working with NDIS participants and support coordinators.
Lodestar Therapy is an allied health provider offering Occupational Therapy, Speech Therapy, Physiotherapy, Social Work, Allied Health Assistant services, and NDIS Consultation for people of all ages and abilities. No specific practitioner names, telehealth details, waitlist information, or explicit NDIS registration status are stated.
Registered NDIS provider on the Sunshine Coast offering occupational therapy, speech pathology, physiotherapy, and positive behaviour support. Services available in-clinic, at home, at school, or via telehealth. Open to NDIS and private-paying clients; no waitlist mentioned.
NDIS registered provider in Maroochydore, QLD offering occupational therapy, psychology, positive behaviour support, speech pathology, physiotherapy and functional capacity assessments, with clinic-based and mobile/home visit services for NDIS participants.
NDIS registered provider offering psychology, specialised behaviour support, adult speech pathology, and occupational therapy for children, teens and adults. Services via telehealth, in-home, and centres on the Sunshine Coast, Gympie, and Moreton Bay; also school/daycare visits.
Support coordination is a service funded under the NDIS to help you understand your child's plan, connect with the right providers, and put supports in place. A support coordinator doesn't deliver therapy — instead, they help you build the skills and confidence to use your plan effectively, coordinate multiple services (like speech pathology, occupational therapy and psychology), and resolve problems when they come up.
There are generally three levels of support coordination funded in NDIS plans:
The level you receive is written into your child's plan by the NDIS. If you're not sure which level you have, your planner or Local Area Coordinator (LAC) can help clarify it.
For a child, support coordination usually means the coordinator works closely with parents and carers rather than the child directly. Typical tasks include:
You might find support coordination useful if:
Support coordination is available for NDIS participants of any age, including young children. For children under 9, families often work with the NDIS early childhood approach and an early childhood partner, so it's worth checking how support coordination fits alongside that. For school-aged children and teenagers, support coordination can be especially helpful when juggling school, therapy and community activities.
Your first meeting with a support coordinator is usually a get-to-know-you session. Expect them to:
Many providers offer this appointment in person, by phone, or via telehealth — handy if you're outside Maroochydore, Caloundra or the hinterland. Bring a copy of your child's plan and a list of your questions.
Support coordination is funded under the Capacity Building — Support Coordination budget in your child's NDIS plan. Because it's funded separately, it generally doesn't reduce the money available for therapy.
The NDIS sets maximum price caps for support coordination, which are reviewed each year and published in the NDIS Pricing Arrangements and Price Limits. As a general guide, hourly rates in Australia commonly sit in the $100–$200+ per hour range depending on the level of coordination, with specialist support coordination priced higher. These figures are indicative only — always confirm current rates against the latest NDIS price caps and your provider's service agreement, as prices change and vary by provider.
Because your funding is a fixed number of hours, it's worth asking a coordinator how they'll make those hours count.
This page features providers including Community Neuro Rehab Service (Maroochydore), Lodestar Therapy (Currimundi), Better Rehab - Sunshine Coast (Sippy Downs), Ability Action Australia Maroochydore, and Your Best Life Mental Health Maroochydore. When comparing options, consider:
Taking a little time to compare providers helps you find a coordinator who genuinely fits your family and gets your child's supports moving.
Or read the full support coordination guide, or browse all Sunshine Coast providers.
A Local Area Coordinator (LAC) helps you understand and access the NDIS more broadly and is provided by an NDIS partner. A support coordinator is funded within your child's plan to help you implement it in detail, connect with providers, and coordinate ongoing supports.
No. Support coordination is funded under a separate Capacity Building line in the plan, so it generally doesn't reduce the money available for therapies like speech pathology or occupational therapy. Check your child's plan to confirm the exact amount funded.
The NDIS sets annual price caps for support coordination. As a general guide, hourly rates commonly sit around $100–$200+ depending on the level of service, with specialist coordination priced higher. Always confirm current rates against the latest NDIS price caps and the provider's service agreement, as prices change.
Many Sunshine Coast providers offer telehealth and phone-based coordination alongside in-person meetings, which can be handy for families in the hinterland or with busy schedules. Ask each provider what options they offer.
You can ask the provider directly and check their registration status. If your child's plan is NDIA-managed, you generally need to use registered providers, while self-managed and plan-managed plans offer more flexibility. Confirm this before signing a service agreement.