What behaviour support involves for children
Positive behaviour support (PBS) is a strengths-based, evidence-informed approach that helps children who show behaviours of concern — things like frequent meltdowns, aggression, self-injury, running off (elopement), or extreme difficulty with transitions. Rather than simply trying to stop a behaviour, PBS looks at why it's happening and what the child is trying to communicate.
A behaviour support practitioner will usually observe your child, talk with you and other people who know them (like teachers or educators), and identify the triggers and functions behind challenging behaviours. From there they develop a behaviour support plan — a practical document with strategies for you and other carers to use consistently at home, school and in the community. The goal is to improve your child's quality of life and teach new skills, not just manage difficult moments.
Signs a child might benefit from support
Every child has hard days, but you might consider behaviour support if your child regularly:
- Has intense or prolonged meltdowns that are hard to recover from
- Hurts themselves, other people, or damages property
- Struggles significantly with change, routine or transitions
- Puts themselves at risk (running off, climbing, leaving safe areas)
- Has behaviours that are affecting family life, school attendance or friendships
Behaviour support isn't about labelling a child as "naughty". It's about understanding unmet needs and giving everyone around the child better tools.
Suitable ages
Behaviour support can help children of almost any age, from toddlers through to teenagers. Approaches are tailored to a child's developmental stage — early support for younger children often focuses heavily on coaching parents and building routines, while support for older children and teens may involve the young person more directly in setting goals.
What a first appointment looks like
The first session is usually an information-gathering meeting. Expect the practitioner to ask lots of questions about your child's history, strengths, challenges, medical background, and what a typical day looks like. They may also want consent to speak with your child's school or other therapists. Early on, you might be asked to keep a simple diary of behaviours — noting what happened before, during and after — so patterns can be identified. This assessment phase often takes a few sessions before a written plan is produced.
Typical costs and NDIS funding
Behaviour support in Australia is generally billed by the hour. As a rough guide, expect fees in the range of $150–$220+ per hour, depending on the practitioner's experience and level. The NDIS publishes price caps in its Pricing Arrangements, and registered providers must charge at or below these limits — always ask a provider to confirm their current rates in writing.
On an NDIS plan, behaviour support is usually funded under Capacity Building – Improved Relationships (which covers the specialist behaviour support assessment and plan) and sometimes Improved Daily Living. If your child is likely to need a plan involving regulated restrictive practices, this must be handled by a suitably qualified practitioner and lodged with the NDIS Quality and Safeguards Commission. Ask your provider or support coordinator which line applies to your situation.
How to choose a provider in Wollongong
This page features a range of Wollongong and Illawarra providers — including Better Rehab in Warilla, Illawarra Behaviour Support in the CBD, Capable Kids South Coast and Real Therapy Solutions in Port Kembla, Ability Action Australia, ORS in Corrimal, and Haven Psychology in Shellharbour, among others. When comparing them, consider:
- NDIS registration: If you're NDIS-managed (agency-managed), you'll need a registered provider. Plan-managed and self-managed participants have more flexibility, but it's still worth checking registration status.
- Practitioner credentials: Behaviour support practitioners must be assessed as suitable by the NDIS Commission. Some are also registered psychologists (check AHPRA), occupational therapists (OT Australia / AHPRA) or speech pathologists (Speech Pathology Australia). Ask about qualifications and experience with children.
- Waitlists: Demand across the Illawarra can be high, so ask about current waiting times before you commit.
- Telehealth: Some providers offer telehealth for parent coaching sessions, which can be handy if travel or scheduling is tricky. Ask whether this suits your child's needs.
- Fit with your family: A good practitioner communicates clearly, involves you as the expert on your child, and sets realistic goals.
Questions to ask
- Are you registered with the NDIS, and what are your current fees?
- What are your qualifications and experience with children my child's age?
- What's your current waitlist?
- How do you involve parents and schools in the plan?
- Will this involve any restrictive practices, and how are they managed?
- Do you offer telehealth or in-home sessions?
Taking the time to ask these questions upfront helps you find a provider who's the right match — and gives your child the best chance of meaningful progress. For any concerns about your child's health or development, speak with your GP or paediatrician.